Last days I faced power off accident. When everything came back to normality, I realized that although everything is up and running, agents do not report anything to the server. The restart of agents didn't help (by the way described here: IEM client - manual restart). What helped was manual stopping and starting the IBM Endpoing Manager and IBM License Metric Tool servers (2nd by-the-way: restarting Software Use Analysis works exactly the same as restarting metric tool). And because all parts are installed on the same Linux, the task was quite simple:
# /etc/init.d/besserver restart
Stopping IBM Endpoint Manager: BESRootServer: [ OK ]
Starting IBM Endpoint Manager: BESRootServer: [ OK ]
#
# /etc/init.d/beswebreports restart
Stopping IBM Endpoint Manager: BESWebReportsServer: [ OK ]
Starting IBM Endpoint Manager: BESWebReportsServer: [ OK ]
#
# /opt/IBM/LMT/cli/srvstop.sh
Stopping server server1.
Server server1 stopped.
#
# /opt/IBM/LMT/cli/srvstart.sh
Starting server server1.
Server server1 started with process ID 1741.
#
If you want to restart also database, the procedure will be a bit longer:
# /opt/IBM/LMT/cli/srvstop.sh
Stopping server server1.
Server server1 stopped.
#
# /etc/init.d/beswebreports stop
Stopping IBM Endpoint Manager: BESWebReportsServer: [ OK ]
#
# /etc/init.d/besserver stop
Stopping IBM Endpoint Manager: BESRootServer: [ OK ]
#
# su - db2inst1
$
$ db2 force application all
DB20000I The FORCE APPLICATION command completed successfully.
DB21024I This command is asynchronous and may not be effective immediately.
$ db2stop
06/12/2014 04:10:28 0 0 SQL1064N DB2STOP processing was successful.
SQL1064N DB2STOP processing was successful.
$
$ db2start
06/12/2014 04:10:34 0 0 SQL1063N DB2START processing was successful.
SQL1063N DB2START processing was successful.
$
$ exit
logout
#
/etc/init.d/besserver start
Starting IBM Endpoint Manager: BESRootServer: [ OK ]
#
/etc/init.d/beswebreports start
Starting IBM Endpoint Manager: BESWebReportsServer: [ OK ]
#
/opt/IBM/LMT/cli/srvstart.sh
Server server1 is running with process ID 1886.
#
# /etc/init.d/besserver restart
Stopping IBM Endpoint Manager: BESRootServer: [ OK ]
Starting IBM Endpoint Manager: BESRootServer: [ OK ]
#
# /etc/init.d/beswebreports restart
Stopping IBM Endpoint Manager: BESWebReportsServer: [ OK ]
Starting IBM Endpoint Manager: BESWebReportsServer: [ OK ]
#
# /opt/IBM/LMT/cli/srvstop.sh
Stopping server server1.
Server server1 stopped.
#
# /opt/IBM/LMT/cli/srvstart.sh
Starting server server1.
Server server1 started with process ID 1741.
#
If you want to restart also database, the procedure will be a bit longer:
# /opt/IBM/LMT/cli/srvstop.sh
Stopping server server1.
Server server1 stopped.
#
# /etc/init.d/beswebreports stop
Stopping IBM Endpoint Manager: BESWebReportsServer: [ OK ]
#
# /etc/init.d/besserver stop
Stopping IBM Endpoint Manager: BESRootServer: [ OK ]
#
# su - db2inst1
$
$ db2 force application all
DB20000I The FORCE APPLICATION command completed successfully.
DB21024I This command is asynchronous and may not be effective immediately.
$ db2stop
06/12/2014 04:10:28 0 0 SQL1064N DB2STOP processing was successful.
SQL1064N DB2STOP processing was successful.
$
$ db2start
06/12/2014 04:10:34 0 0 SQL1063N DB2START processing was successful.
SQL1063N DB2START processing was successful.
$
$ exit
logout
#
/etc/init.d/besserver start
Starting IBM Endpoint Manager: BESRootServer: [ OK ]
#
/etc/init.d/beswebreports start
Starting IBM Endpoint Manager: BESWebReportsServer: [ OK ]
#
/opt/IBM/LMT/cli/srvstart.sh
Server server1 is running with process ID 1886.
#